Laila Keisele - Board Member Responsibilities - to ensure the management of promotion of cooperation with the clients of SIA “Rīgas namu pārvaldnieks” using innovative methods, to promote energy efficiency measures in the renovation of residential buildings, and to develop digital services by using the modern technology.
Responsibilities - to ensure the management of promotion of cooperation with the clients of SIA “Rīgas namu pārvaldnieks” using innovative methods, to promote energy efficiency measures in the renovation of residential buildings, and to develop digital services by using the modern technology.
Work experience - she started her professional career at the Ministry of Agriculture of the Republic of Latvia as Senior Inspector of Legal and Internal Control of the Sanitary Border Inspectorate, then as Head of the Quality Assurance Department, during which time her contributions allowed the Inspectorate to became the only national inspectorate that has been accredited in accordance with inspection standards and the only border inspectorate in the world to have implemented this standard. She applied her knowledge and skills to improve work safety and quality and to optimise manpower resources, at “ABB Baltija”, at SIA “Palink” as the Business Process Development Manager, at ASS “Balta” as the Sales Process and Service Manager in the corporate segment. At the business centre “Circle K Europe” as an expert she managed efficiency improvement projects. As Operations Manager at “Dinex Group” she managed the Latvian manufacturing site (350 employees). Before starting her professional career at SIA “Rīgas namu pārvaldnieks”, she was the Director of the Postal Network Department of VAS “Latvijas Pasts”, managing the operation of post offices and the organisation of postal deliveries (2500 employees), improving service provision processes, optimising manpower resources, introducing innovative solutions and new services, changing the operational format of the postal network in line with customer flow and demand, and developing the segmentation and strategy of the postal network. During her professional career, she has managed various projects on the implementation of information systems. As a representative of SIA “Infotrust”, she has helped implement business intelligence solutions in State institutions and advised companies on improving and optimising operational efficiency.
Education - after graduating from the University of Latvia with a bachelor’s degree in business administration and economics, she continued her studies at the same university, obtaining a master’s degree in international economic relations. In addition, she studied at Riga Technical University and acquired a degree in Master of Business Administration (MBA) in innovation and entrepreneurship, as well as a professional master’s degree in institutional management. She has complemented her knowledge by obtaining certificates of an internal auditor of quality systems, quality systems manager, and environmental management systems manager, as well as certificates regarding occupational health and safety, and project management.
Term of mandate - 1 year (as of 05.04.2022)
LinkedIn profile.