SIA “Rīgas namu pārvaldnieks” (RNP) was established on 29 December 2010 by combining 15 municipal building administrations.
The shareholder in SIA “Rīgas namu pārvaldnieks” is Riga City Municipality, the representative of the shareholder – the Chairman of the Riga City Council.
The company was established to ensure the administration of apartment buildings according to uniform principles and to improve the quality of the services provided by the municipality in administration.
In total, the company serves around 160 000 customers and administrates around 4000 residential buildings with a total managed area of almost 8 million square metres.
Work to be carried out by “Rīgas namu pārvaldnieks”:
By the end of 2010, 15 municipal capital companies were operating in the administrative territory of Riga City. Since there were 15 different limited liability companies that did not apply uniform operating principles, the quality of services was very different. Therefore, in order to improve the organisational process of administration and the quality of services provided, SIA “Rīgas namu pārvaldnieks” was established.
The merger had set several objectives – to reduce management costs, improve service quality without increasing fees. Despite lay-offs to introduce, as far as possible, an equally high standard of service for all RNP customers. In addition, it was established to use the opportunity to renovate existing residential buildings which is an essential condition for improving the quality of life of RNP clients.
A well-managed, predictable and client-recognized company that preserves and increases the value of managed homes, shows stable financial results with an increasing trend and is attractive for attracting private capital in the long term.
To improve the quality of life for every resident of an apartment building that are managed by the company, providing the highest level of service and increasing the value of clients’ property by providing high-quality and transparent house management services..
Overall strategic goal:
In accordance with the direct assessment of the Riga City Municipality capital companies, approved by the Riga City Council Decision No. 3345 of on 15.12.2015, the overall strategic goal of the operation of SIA “Rīgas namu pārvaldnieks” is to ensure the management and administration of residential buildings owned, managed, and administered by Riga City Municipality, the improvement and cleanliness of the adjacent territories, and the organisation of public utilities for the residents of the buildings (water supply and sewage systems, heating, municipal waste management).
Specific non-financial objectives: