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Submit your documents for replacement/verification of water metering devices in a proper way

Submit your documents for replacement/verification of water metering devices in a proper way

2022-02-24

We remind to all owners of apartments that if the term for the verification of their individual water metering devices (WMD) expired before the emergency situation or during it, the verification of these WMDs should be carried out within three months after the end of the emergency situation*. It means that the permissible time period for WMD verification, submission of the replacement proof and certificate to the managing company is three months after the end of the emergency situation, i.e. by 28 May 2022.

After your WMD is replaced/verified, we ask you to submit documents in a proper way so that the data in the system is duly changed. For this purpose, please:

  1. Take a separate photo of the replacement proof and certificates – one document as one attachment (it is not allowed to have both the replacement proof and WMS certificates on a single photo). You can use a free-of-charge application such as Adobe Scan to take photos of your documents in PDF format;
  2. Make sure that the information in the replacement proof and WMS certificates is clearly legible;
  3. Before you attach the files to your e-mail, make sure that they are in one of the following formats – .pdf, .jpg, jpeg, .bmp or .png (other formats are not allowed);
  4. Attach all files in the same e-mail. Documents for WMD replacement/verification will not be accepted if they are sent separately, nor they can be archived (.zip or .7z) or placed in a folder, or uploaded to any data storage websites (e.g., Failiem.lv, Google Drive etc.);
  5. Before you send your e-mail, make sure that all documents are attached!

Please, submit WMD replacement documents in a timely manner! WMD replacement/verification proofs and WMD certificates must be submitted:

  • by sending to email rnparvaldnieks@rnparvaldnieks.lv, providing a phone number to contact you;
  • by leaving documents in the appropriate post-box at any RNP Customer Service Centre, providing a phone number to contact you;
  • by sending documents by mail to the legal address of “Rīgas namu pārvaldnieks”– Aleksandra Čaka iela 42, Riga, LV-1011.

* Cabinet Regulation No 1013 “Procedures by which an apartment owner in a residential apartment house shall pay for services which are related to use of the residential property”.